Terms of service

 Welcome to www.meditcalm.com. Use of this website and the purchase of our products are governed by the following terms and conditions. By browsing this website, you accept these terms and conditions without reservation.

1. Ownership and Expertise
The MeditCalm website is owned by Mr. Benoit Turcotte, a psychotherapist and holder of a license to practice issued by the Ordre des psychologues du Québec (License No. 61090-15). Although the products are selected or designed with clinical expertise, purchasing a product on this site does not constitute a therapeutic relationship between the buyer and Mr. Turcotte.

2. Medical Disclaimer
The tools and products sold on MeditCalm are intended to support well-being and mindfulness. They are in no way a substitute for medical advice, a diagnosis, or professional psychological treatment. If you are experiencing a crisis or significant psychological distress, we encourage you to consult a healthcare professional or contact emergency services in your area.

3. Accuracy of Information
We strive to describe our products as accurately as possible. However, MeditCalm does not guarantee that product descriptions or any other content on the site are free of errors. Prices are listed in Canadian dollars (CAD) and are subject to change without notice.

4. Orders and Shipping
Acceptance: We reserve the right

Yes! We proudly ship our products throughout the United States (including Hawaii and Alaska) and Canada (all provinces and territories).

What are the delivery times?
United States: [X] to [Y] business days.

Canada: [X] to [Y] business days (times may vary by province, particularly for the Far North).

Note: A tracking number will be emailed to you as soon as your order ships.

Will I have to pay customs duties or import taxes?
USA: For most personal orders (under $800 USD), no customs duties are generally applied.

Canada: Customs duties and taxes (GST/HST/QST) may be charged by the carrier upon delivery. These fees are the responsibility of the buyer and depend on your province’s regulations.

💳 Payments and Currencies
In which currency are prices displayed?
You can view prices in USD or CAD using the currency selector at the top of the page. The final payment will be securely processed at the current exchange rate of your bank or card provider.

📏 Sizes and Specifications
How do I choose the right size?
For our North American customers, we provide a detailed size guide including conversions in inches and centimeters.

Tip: If you’re unsure between two sizes, we recommend