Privacy policy

At MeditCalm, protecting your privacy is a priority. As a healthcare professional regulated by the Ordre des psychologues du Québec, Mr. Benoit Turcotte is committed to handling your personal information with the utmost rigor and transparency.

1. Information Collected
We collect only the information necessary to process your orders and improve your experience on our site:

Identity and contact: Last name, first name, email address, phone number.

Transactions: Shipping address, billing information (payment data is processed securely by our certified service providers such as Shopify Payments or PayPal and is not stored on our servers).

Browsing data: IP address, cookies to optimize the use of the site.

2. Use of data
Your information is used exclusively to:

Ship your products and track your order.

Respond to your support requests.

Send you our newsletter (only if you have explicitly consented).

3. Data Protection and Sharing
We do not sell, exchange, or transfer your personal information to third parties, with the exception of trusted partners who help us operate our site (e.g., Shopify, delivery services), provided that these parties agree to keep this information confidential.